Out-of-hours service

Medilink Consulting’s excellent service reputation has been built on delivering 100% of client requests for last-minute bookings, with full national coverage of healthcare professionals.

Our ability to deliver this level of last-minute bookings is predicated on providing the highest-quality out-of-hours services and this represents a major element of our client service focus.

Our consultants are on call 7 days a week. Unlike many other agencies, a significant differentiator for us is that our office is manned physically 7 days per week from 8am-6pm, so our business hours go further towards accommodating the supply needs of our medical clients. Outside that timeframe, our landline numbers divert to mobile numbers on a rota basis so that our clients and candidates can rely on a personal response from our team at any time – and we are accustomed to speaking to candidates or clients in the middle of the night where needed, to finalise a short-notice placement.

We dedicate regions to each consultant so our clients and candidates always speak to the same person during and outside working hours. This way if there is a query the relevant consultant would know the exact situation and would be able to help immediately.

Our clients know they can rely on Medilink Consulting being effectively open for business 24 hours a day, 7 days a week.

If you do not have a dedicated account manager and are calling outside working hours please call our out of hours team on 0208 555 8567 or email oncall@medilinkconsulting.co.uk