Working with Medilink means: specialist, dedicated client support teams, a commitment to providing you with the highest-quality candidates, ISO9001 accredited quality management systems underpinning our services, 24×7 out-of-hours contact services and a track record of success in sourcing the scarcest skills for our healthcare clients.
Central to our client services are that we offer high-quality, compliant candidates and a track record of filling 100% of last-minute booking requests. A significant strength and differentiator of working with Medilink is our record of booking candidates with niche client requirements and placing doctors with skills defined in the NHS speciality shortage list.
Every Medilink client is assigned an experienced account manager who will work with you to make sure we understand your staffing needs now and in the future. Our client and candidate satisfaction monitoring also helps monitor our performance in working for you, and we will review every assignment with you to make sure we are delivering the candidates you need. With full national coverage of healthcare professionals, recruitment consultants on call 7 days a week and an office physically manned 7 days a week, Medilink receives over 75% repeat business and we deliver locums who clients ask for time and time again.
We have ISO9001 accreditation for our quality management system and this documents all aspects of contract set-up and implementation, including agreeing SLAs, KPIs and communications with our clients and key stakeholders to deliver effective service roll-outs from day one. This means our services are designed specifically to meet the needs of NHS Trusts and frameworks. Medilink provides staffing services to many national NHS trusts and we were recently appointed to the LPP and HTE frameworks.
We are a member of the Recruitment Employment Confederation (REC) and adhere to its Code of Practice, giving our clients confidence that we operate in accordance with best practice industry standards. Our membership of REC is also central to our keeping up to date with legal, compliance and regulatory changes in recruitment practices and employment law. We are also registered with NHS Employers and commit to its Code of Practice.
Providing training and development to our staff and candidates, as part of our Employee Engagement and Corporate Social Responsibility policies, also sets us apart as a high-quality, people-focused, professional agency.
Our client account teams are available at any time to discuss your staffing requirements in complete confidence.